Crew came in day scheduled and were very polite. I have to admit it is an adjustment changing to a new company. What I felt could use some improvement is a more powerful blower and I did question if leaders were flushed with WATER. The answer was yes...I did like how Ned St jet sprayed all gutters as well and I could see the water drainage. I was not convinced it was but looking forward to the next appt.... all seems to be working just fine! Leaders seem clear and running well. I have had ice damage before so this service of flushing is very important to us. TY I hope I was informative and not critical.