I called on Monday morning that our garage door spring had broken and we couldn't open the door. Our Garage Door Spring repair was completed the same day. Our first contact was Mary, your receptionist. She was FANTASTIC!!!
Because our presence was needed at the bedside of a dying relative, almost all of our interactions were by phone. Scheduling was an issue for us because we didn't know when we would have to leave, but Mary kept us in the loop. Our service technician, whose name we didn't get, arrived just as we had to leave. He looked at the job, told us not to worry and went right to work. We left and when we returned, the only notice that he had been there was that the garage door worked perfectly.
Because we had to leave he told us about what the cost should be. It was spot on. We called Mary, once again and were able to do the payment over the phone with a credit card.
WHAT GREAT SERVICE!!!
Thanks to all of those who were so professional. We will be touting your service to all.