I would like Mr. Freeman to see this email. Sir, I would like to thank you for the crew and their workmanship in installing our new system. It is not often I hand out pats on the back but when the going got tough, your crew of Xavier, Carlos and I hate to admit it, I can't remember the name, got tougher. They completed the job. They didn't complain, and I would like you to realize how important that is. Anyway, thank them for us. Their efforts will not be forgotten. Cordially, Dave and Nancy Student.