I could tell that Katherine is a very special person the minute I met her. She is so dedicated to making sure her client's needs are met. Who does that these days? She was just plain delightful. I was so appreciative that she worked with me to set up a plan so that I could do certain jobs from my wheelchair, while her staff did the rest. That was certainly a win-win situation for both of us. This was the first time I have ever had a manager check the work of her employees. And, our house looked great and smelled good. Having been a teacher, I give Katherine an "A+" rating!! I look forward to seeing her and the cleaning crew monthly.