Beyond excellent customer service. Very personable and friendly. Very willing to accommodate requests and their installation was very easy. Everyone at the company is focused on delivering excellent products and services. They address all your questions and I did not make it easy for them as I am one of those that want to know everything and am afraid of making a mistake that I am stuck with for the life of my house. Although they handle this type of thing everyday, they completely understand and take time to explain and make you understand everything about your system and the entire process. They are extremely competitive on price.
This is old school American customer service and a competitive small company, which is rare these days with giant corporations with offshore support. The products and people are above and beyond any other company with which I have interacted. I usually never write reviews but I completely support this company and am glad to do so. We should encourage innovative American companies who spend extra attention on customer service.