Great professional service with attention to detail is what you get. at Houston Katy Appliance:) Sorry about late review. I was somewhat skeptical when i phoned as Receptionist said that she will have the Technician call me to discuss what needs to be done... and sure thing the Technician phoned and asked me detailed questions after i explain my washing machine parts exchange / service dilemma. We scheduled appointment and Technician arrived within the 1 hour window we discussed, exchange my part, tested the washer and then educated me on how to preserve my washing machine life time with regular cleaning etc. Although my washer part was about 35% more expensive than online parts store i never used it was well worth it. My washer is running strong and looks like new. Thank you:)

 
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