Jim was the tech that you sent out. he was very pleasant and explained the problems I had with my two garage door. he gave me options and no pressure to go foreward with anything. explained why I needed to repair and what the cost would be and the problems I might encounter in the future if not repaired. very friendly, and took his time to do the jobs right and to my satisfaction. as, always, I am happy with the service from this company. thank you

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