I love, love LOVE this company!!!!! The office staff were very helpful and patient as I attempted to explain my issue. I thought that it would be weeks before anyone could come to my home, but I was able to get someone (Mike) in just a couple of days!!! Mike came out to help us with what I initially assumed, was a bee problem......I found out after he arrived, that there were actually yellow jacket wasps living in my bedroom's window sill!!!!! Mike was professional as well as personable. He made my husband and I feel quite comfortable and confident in his ability to do the job. He even joked with my husband about me volunteering him to help Mike with the job!! LOL Mike answered all of our questions before, during and after completing the job. I would DEFINITELY recommend STL Pest Control to others and I will ABSOLUTELY use them again in the future, if needed!!