Love it. I like that you get an email confirmation right away after booking with the pick up date and time so you know if there is any miscommunication. Then another email and text on the day of the pick up alerting you the driver (and the driver's name with his cell phone #) is on the way. Then another email and text when he has arrived. Very good communication so there are no mix ups or misunderstandings. And unlike reviews I've seen of Uber style pick up services you can be sure All Cities will arrive regardless of the time. I've been picked up as early as 4:00 AM to go to the airport, and if you have a flight to catch you want to make sure your ride is dependable. I've used them for years and they have always shown up early.