Julie Nichols was entirely professional and I love the haircut that she gave me. She truly understands the art of customer service. I was so satisfied with her work that I gave her an $8.00 tip for a $35.00 haircut. I informed her that not only was this the first decent haircut that I received in a long time, but that I would definitely return in the future. Although Charles Blades Barber Spa caters primarily to men, I would recommend it to anyone who wants a quality haircut, particularly with regard to the work of Julie Nichols.