Fred Pedroza first came by 12+ years ago after two well-intentioned numbskulls from a competitor couldn't figure out my furnace problem and insisted instead that I needed a brand new furnace. I found Pedroza Heating and Cooling (that was their name before switching it to Tradewinds) in the back of the NW Denver Tribune, and that same night Fred came by, did some diagnostics, replaced a part, and within the hour I had heat again. The rate was totally reasonable. Since then, he's been our go-to guy along with his son, who seems to have absorbed all the tribal knowledge Fred has accumulated over the years (his other son is the phone guy who schedules workflow, and is a great customer service person). Top-shelf local business, and top-shelf family, apparently.