Ajihba correctly diagnosed the issue and ordered the part. The only issue I had with Runyan was that it took 5 days to schedule an appointment(when it usually takes 1-2 days) and that was way too long. Then it took another 5 days to repair to get approval from AHS and reschedule. The tech did his job perfectly. It was the whole process that I found irritating. Not totally the fault of Runyan, but the process.