After going through Yelp reviews in our efforts to find a new alarm service provider, we opted to go with Omniguard because we were really impressed with all the positive comments this Beaverton-based company received. I was so impressed with Chris Short's professionalism and customer service responsiveness when we asked for a quick turnaround time in setting up a new monitoring system before we had to head out of town that very same week. Chris was so very accommodating to our schedule and Dan, his alarm system installer, was wonderful, too! Both took the time to answer all our questions and to make sure we felt comfortable with the new monitoring system. The system itself is very user-friendly--easy to use and we LOVE the fact that we have a phone app to remotely turn on and off the alarm when necessary.. We give their customer service an A+ rating!