Healdsburg Pool has been great. We're relatively new to the area, so we interviewed 3 firms and didn't think there would be much difference in service, so took them as the (slightly) lowest bidder. I don't feel like I'm always being "sold up" meaning they don't leverage my weekly service as a means of constantly selling me more stuff. As it turns out, our weekly service tech is proficient, good, and reasonable — meaning it does thing preventatively without costing an arm and a leg. Any communication with the main office has been dealt with promptly. I had some billing issues for awhile partially due to my use of online bill payment – but that's been ironed out. I would recommend Healdsburg Pool based on the service I've received.