The customer service from beginning to completion of the film installation at Window Genie is top tier, from the owner John Townsley to the office coordinator, Lisa, to the film installers, Cyril and John(?). I have 6 windows that are west facing in my master bedroom and needed tinting to reduce the intense heat from the summer months. John is very professional and patient and will take the time to review the various types of window tinting film without making you feel like you are wasting his time. Once we decided on the type of film, everything fell in place like clockwork. The installers arrived on time, worked very efficiently with great attention to detail and made sure to clean up afterwards. Highly satisfied with the quality and workmanship!