Wyatt showed up early for our appointment on Black Friday (I was thrilled to get that appointment when I called the day before Thanksgiving). He was thorough in his examination of my dryer venting system under the house, a 27 year old white plastic vent that was draped over the trestles multiple times. He found it had water and a lot of "stuff" in it which was why I could smell something burning when I turned on the dryer. He replaced the vent with a metal one that went straight underneath the house. He cleaned up my laundry closet after reattaching the inside vent. As promised, my dryer doesn't have a burning smell anymore and my laundry is drying faster. I felt that his charge was very reasonable and he did an excellent job. I would highly recommend Wyatt and Best Way to all.