Excellent service! Technician worked me in his schedule the same day I called. The lady that answered was really nice and helpful. The guy called to let me know he was on his way. When he arrived he started working and had my dryer fixed I guess within 30 mins. He did a Great job! I was referred to this company through my Lowes service plan I purchased. However...I would now use them even if I didn't have a warranty or service plan.