Robby responded quickly and efficiently to my call. My frig wasn't working, and I risked losing a lot of food in both freezer and refrigerator compartment as I had just done a major shopping. I didn't have to throw anything away. Robby quickly diagnosed my problem, had the relevant replacement part with him and completed the repair in very little time. He cleaned up after himself and was friendly. I would definitely call Atlantic again if I needed another appliance repair, and would definitely recommend them to a friend.