My ac was not functioning for 5 days during the middle of a 90 degree week – we went through two other companies that failed to either fix or diagnose our problem, and then I found Fail Safe.
Louie is extremely polite, prompt with his responses, and you can tell he is incredibly devoted to what he does. I called at 4 pm, despite having a few huge jobs on his hands, he was able to dispatch Rosario over to my house that same evening! Rosario diagnosed the problem almost instantaneously, and got straight to work on the problem. After being around him for only a few minutes, I felt confident that he knew what he was doing, and I also felt extremely happy that I found these guys!
We finished up at around 11pm, he did an absolutely amazing job, and walked out the door with a positive attitude. If you have an issue with anything electrical, I can assure you that you do not need to look any further than these guys!