Joe has been taking care of my appliances for over 15 years and I highly recommend him. He always comes in a timely manner and is there when he says he will be. His prices are reasonable and there have been a few times that he has talked me through problems on the phone. Once he showed me how to put a fuse in the microwave so I could take care of it myself. He is definitely all about service-hardworking, dependable and pleasant.