Never having had any type of hemorrhoidal procedure done, I was naturally quite nervous. The doctor was very patient and understanding with me, and I felt a bit more at ease. I was very happy to find that it was much easier than I had thought. Quite a bit less painful than I expected, (virtually none) and I feel MUCH better now. I am almost looking forward to completing the procedure next month. This has been a problem for me for a long time, and it's nice to have the relief. Thank you again for your excellent care, and great staff.