This was my first visit to this office. I was very late due to the infamous traffic on 680. They were very understanding and kept my appointment, thankfully. I have been to three different opthomalogy offices seeking treatment for severe eye dryness. Dr. Edell was wonderful. She took the time to listen to me, ask questions and even read the new patient packet that I had filled out and brought with me. She ran tests that have never been performed on me before and explained what each test was for and what the results of those tests were. We came up with a course of action plan, which will take several weeks, if not months to complete. Finally, I feel as though someone cares that my eyes are uncomfortable 24 hours a day and is willing to work with me to resolve my severe dryness problems. I would recommend Dr. Edell to anyone suffering with this issue. Thank you for caring.