This service was amazing! The person who came called and asked if he could come early since someone else had cancelled, spent time looking at all the rugs and furniture that needed cleaning before he started, and gave me an honest appraisal about what he could do that cleaned the things but didn't damage the fabric. He vacuumed, cleaned using several different l products depending on the fabric, definitely not a one-way fits all company, and then re-vacuumed when he finished. I was surprised at the cost – it was much less than I had been quoted from other places, and the end result was amazing! I definitely plan to use Organic Carpet Care in the future and highly recommend it.