I work as a flight attendant and it is not uncommon to use a stylist in another city. When I moved to the Bay Area I was concerned that I may have to fly to get a cut and color I like. I now have the best cut of my life. It suits me and my hair (super fine). I use to joke that only french hairdressers could cut this crazy thin French hair of mine. Not true! Jeff works wonders. The appointment making process is efficent and friendly. The energy in the salon is genuine and welcoming.